Laptop Surface 5 Return Policy: What You Need to Know

Microsoft offers a range of return policies for its customers, including the Laptop Surface 5. The company's return policy applies to eligible physical products purchased from Microsoft Store in select markets. Here are some key points to consider when making a return on your Laptop Surface 5:

Return Process

To initiate a return, you must start the process within 60 days after receiving your product. You can contact Microsoft Store Sales & Support with your order number and any other requested information.

Number of Returns

Each eligible customer is limited to five physical product returns total per purchase. This means that if you've already returned four products, you won't be able to return another one.

Return Eligibility

The return policy applies only to eligible physical products purchased from Microsoft Store in select markets. The company reserves the right to modify or discontinue offers at any time, so it's essential to review the terms before making a purchase.

Price Adjustments

If you've purchased a Laptop Surface 5 and its price is reduced during the Offer Period (30 days for most products and 60 days for Surface products), you may be eligible for a price adjustment. You can contact Microsoft Store Sales & Support with your order number and any other requested information to request an adjustment.

Extended Return Policy

The Extended Low Price Promise applies to purchases of physical products made at Microsoft Store for 30 days from the purchase date, or 60 days for Surface products. During this period, you can return your product if its price is reduced during the Offer Period and it's still in stock for purchase.

Free Extended Returns

Surface devices purchased from Microsoft Store in select markets are eligible for a free extended return offer period. This means that you have more time to decide whether or not to keep your Laptop Surface 5 before making a final decision on returning it.

In summary, the Laptop Surface 5 return policy is designed to provide customers with flexibility and peace of mind when purchasing from Microsoft Store. By understanding the terms and conditions, you can make informed decisions about your returns and ensure that you're getting the best value for your money.

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